Reflection on an Interpersonal Communication Problem (Week 6)

  This incident took place during my internship stint at Fairmont, where I worked as a room attendant. On that particular day, I received an impromptu request from my housekeeping manager to set up the guest room according to the guest requirements. Due to the imminent arrival of the guest and other workload I had … More Reflection on an Interpersonal Communication Problem (Week 6)

Introductory email

Dear Professor Blackstone My name is Qian Hui and you can call me Jo. I graduated from Ngee Ann Polytechnic (NP) with a diploma in logistics management in 2014 before enrolling into Singapore Institute of Technology (SIT) for my hospitality business degree presently. During my three years at NP, I learnt about various challenges that … More Introductory email